So last month I was working with my business consultant on updating our practice procedure manual. The intent of the manual is to spell out every little step and detail taken by our staff to insure great results and beautiful smiles for our patient family. The bottom line is that the more organized and efficiently we run the practice, the more benefits we can offer to you, our highly valued patient. By running a smooth-sailing ship we can offer such conveniences as on-time treatment, less waiting time, maximum utilization of your insurance benefits to limit your out of pocket expenses  [ Read More ]